1. General Conditions  
Angry Wine Merchant operates this website. Throughout the site, the terms "we," "us," and "our" refer to Angry Wine Merchant. By accessing or purchasing from our website, you engage in our "Service" and agree to be bound by these Terms and Conditions. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review these terms regularly, as continued use of our services constitutes acceptance of any changes. Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services to you.

2. Eligibility  
You must be of legal drinking age in your jurisdiction to purchase from our website. By placing an order, you confirm that you meet this requirement. We reserve the right to request proof of age before fulfilling any order. Additionally, you may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. An adult signature is required upon delivery.

3. Order Processing, Shipping, and Cancellations  
Orders are processed according to our Shipping Policy. Once shipped via common carriers like UPS, the risk of loss transfers to you. We are not liable for delays, damages due to weather, carrier errors, or other unforeseen circumstances beyond our control. During extreme weather, we offer complimentary storage. If you choose to ship during such times, we recommend selecting next-day air service.

Order Cancellation Policy Due to Pricing or Information Errors:  
While we strive to ensure the accuracy of all information on our website, including pricing, occasionally errors may occur. We reserve the right to correct any inaccuracies or typographical errors and are not obligated to honor incorrect pricing or product information. If a pricing error or product misrepresentation occurs, we may contact you for instructions before shipping or cancel your order and notify you. A full refund will be issued if we cancel your order due to an error.

4. Pre-arrival Orders  
We offer investment-grade wines sourced directly from Bordeaux winery négociants on a pre-arrival basis. Pre-arrival orders are subject to reconfirmation, with finalization confirmed via email. Your credit card will not be charged until the order is both finalized and confirmed. Given the limited availability and investment nature of these wines, all sales are final upon confirmation.

Estimated Delivery: Delivery typically occurs within 2 to 4 months, depending on the import process from France. We will provide updates as needed.

Shipping: Once your pre-arrival wines are ready, we’ll arrange for shipping, pickup, or complimentary storage for up to 6 months. Wines will be securely stored until finalized.

Terms and Conditions: Our general terms and conditions, as outlined here, apply to all pre-arrival orders.

5. Payment Authorization & Fraud Prevention  
By completing a purchase, you authorize us to charge your payment method for the total amount, including applicable taxes and shipping fees. We reserve the right to request additional information to verify the legitimacy of transactions. Orders may be flagged for fraud, delayed, or canceled if necessary. For high-value orders or where we deem there is a significant risk, we reserve the right to request payment by an alternative method, such as bank wire transfer, to ensure secure processing. We are not liable for any damages caused by fraudulent orders or chargebacks initiated under false pretenses.

6. Accuracy of Information  
We are not responsible if information made available on this site is inaccurate, incomplete, or not current. The material on this site is provided for general information only and should not be relied upon for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

7. Intellectual Property  
All content on this website, including text, images, logos, and trademarks, is the property of Angry Wine Merchant or its licensors. Unauthorized use, reproduction, or distribution of any content is prohibited and may result in legal action.

8. Limited License for Use of Website  
We grant you a limited, revocable, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include any resale or commercial use of this site or its contents, any collection and use of product listings, descriptions, or prices, or any derivative use of this site or its contents.

9. Third-Party Tools and Links  
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties or conditions of any kind. Any use of optional third-party tools offered through the site is entirely at your own risk and discretion. We are not responsible for third-party links directing you to websites that are not affiliated with us.

10. Returns, Refunds, and Cancellations  
Refunds are issued per our Return Policy. We reserve the right to refuse returns that do not comply with our policy or are deemed fraudulent. Customers are responsible for the cost of return shipping unless the return is due to an error on our part. In the event of a pricing error or an error in an order confirmation, our liability is limited to refunding all monies paid by you for that specific order.

11. User Comments, Feedback, and Other Submissions  
If you send us creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may use them without restriction. We are not obligated to maintain any comments in confidence or pay compensation for any comments. We may monitor, edit, or remove content that violates these Terms.

12. Confidentiality  
All communications and transactions between you and Angry Wine Merchant are confidential and may not be disclosed to third parties without our consent, except as required by law or to fulfill the terms of your order.

13. Chargebacks & Dispute Resolution  
Please contact us directly to resolve disputes before initiating a chargeback. Unauthorized chargebacks will be contested with evidence, including shipping, delivery, and communication records. By agreeing to these terms, you consent to resolve disputes through binding arbitration in Los Angeles, CA, and waive the right to participate in class action lawsuits.

14. Limitation of Warranties and Liability  
All products are sold "as is" without any express or implied warranties, except as otherwise specified. Our liability is limited to the value of the goods purchased. We are not responsible for any damages beyond our control, including those caused by carriers, weather, or delays. We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no event shall we be liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption.

15. Indemnification for Breach  
You agree to indemnify, defend, and hold harmless Angry Wine Merchant and its affiliates, directors, officers, employees, and agents from any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms and Conditions or any violation of applicable laws.

16. Wine Condition and Storage  
We adhere to professional standards for the storage and handling of wines. However, given the nature of older or collectible bottles, there is an inherent risk of cork issues or bottle variations. By purchasing, you acknowledge and accept these potential risks. Once the wines are delivered to you, proper storage is your responsibility.

17. Customer Responsibilities  
Customers are responsible for providing accurate shipping information and ensuring that an adult is present to sign for the delivery. Angry Wine Merchant is not liable for delivery issues arising from incorrect shipping details or the absence of an adult to sign for the delivery.

18. Compliance with Laws  
You agree to comply with all applicable laws and regulations when using our services and purchasing our products. This includes, but is not limited to, all local, state, national, and international laws related to the purchase, shipment, and receipt of alcoholic beverages.

19. Taxation  
Customers are responsible for paying any applicable local taxes or duties on their purchases, including for international orders. Any such taxes or fees are the responsibility of the customer and will not be covered by Angry Wine Merchant.

20. Promotions and Discounts  
Promotional codes, discounts, and special offers are subject to specific terms and conditions, which may include exclusions or limitations. Promotions cannot be combined unless explicitly stated, and we reserve the right to modify or cancel any promotion at any time without notice.

21. Customer Account Security  
Customers are responsible for maintaining the security of their account login details. If you suspect that your account has been compromised, please contact us immediately. We recommend changing your password regularly and using strong, unique passwords to protect your account.

22. Privacy Policy  
Your submission of personal information through the store is governed by our Privacy Policy, which can be found at [Privacy Policy](https://angrywinemerchant.com/policies/privacy-policy).

23. Force Majeure  
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, or shortages of transportation, facilities, fuel, energy, labor, or materials.

24. Shipping Insurance and Liability  
We insure each package up to its value, with a maximum of $20,000 per order. While we will do our best to recover damages in the event of loss, we cannot be held responsible if you choose to ship during extreme weather conditions or if you do not properly receive your package on the day of the first delivery attempt.

25. Digital Signature and Consent to Electronic Transactions  
By using our website, you consent to the use of electronic signatures and agree to conduct business electronically. This consent applies to all transactions and communications conducted through our site.

26. Termination of Access  
We reserve the right to terminate or suspend access to our website and services without prior notice for any conduct that we believe violates these Terms and Conditions or is harmful to our interests. This includes, but is not limited to, fraudulent activities, misuse of our website, or violation of applicable laws.

27. Record Retention  
We retain the right to keep records of all transactions, communications, and any customer interactions for a specified period as necessary to fulfill our business obligations and comply with legal requirements.

28. Limitation on Time to File Claims  
Any claims or disputes must be filed within 30 days from the date of the event giving rise to the claim. Claims filed after this period will not be considered.

29. Right to Refuse Service  
We reserve the right to refuse service to anyone at any time, for any reason, at our discretion.

30. Arbitration Clause Details  
In the event of a dispute, the arbitration process will be governed by the rules of the American Arbitration Association (AAA). The arbitrator will be selected according to AAA procedures, and the arbitration will take place in Los Angeles, CA. The decision of the arbitrator will be final and binding on all parties.

31. Entire Agreement  
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, governing your use of the Service. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

32. Customer Support  
For any issues or questions, please contact our customer support team at 626-714-7006 or contact@angrywinemerchant.com. We are here to assist you with any concerns regarding your order or our services.

By continuing to use our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.